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What does this privacy statement cover?

This privacy statement applies to residents of the European Union, Iceland, Liechtenstein and Norway who are representatives and contact persons of customers and/or potential customers, vendors, distributors, investors, (individual) contractors and other business partners.

 

This privacy statement explains what personal data is processed, for which purposes, how long we hold the personal data for, how to access and update your personal data and where to go for further information.

 

If local laws and regulations deviate from this privacy statement, then these local laws and regulations will prevail.

What is the personal information that we collect?

We collect and use:

  • information that you or your company present to us such as: name, job title/business function, organization, business address, telephone numbers (including fax and mobile numbers) and e-mail address.
  • In order to comply with legal and regulatory obligations, to protect our assets, employees, contractors and specifically to ensure that we can comply with trade control, anti-money laundering and/or bribery and corruption laws and other regulatory requirements, we carry out screening on existing business counterparties and potential business counterparties pre-contract and on a need basis post-contract. This screening includes individuals such as directors, officers, sole traders, shareholders and key stakeholders of our current and potential counterparties. This screening takes place against publicly available or government issued sanctions lists and media sources. This data may include personal data regarding suspected and actual criminal behaviour and criminal records or proceedings regarding criminal or unlawful behaviour but only for the purposes of ensuring our compliance with legal and regulatory obligations and/or to the extent permitted or required by local law. The screening does not result in any automated decision making in relation to our counterparties or potential counterparties.
  • If you visit our offices and facilities, we may collect and use personal information stored in security badges and recorded by cameras on our premises. We do this for safety and security reasons. This footage may include sensitive personal information such as your race, ethnic origin or health.

Why do we collect this personal information?

  • We use this personal information for business initiation, execution, after sales activities and management of the business and the commercial relationship. This includes identifying and following-up new business opportunities, responding to your enquiries, concluding new or updating existing commercial agreements, executing agreements, customer communication, direct marketing and after sales activities. Only employees in designated departments have access to your personal information for performing these tasks.
  • The legal basis for processing this data is the entering into of a commercial agreement as well as the execution of that agreement. In addition, we also have a legitimate business interest in furthering and strengthening our commercial and business relationship with you. We may for instance send you communication to introduce new products and services.
  • For legal proceedings and compliance with law and/or with company policies and procedures. We may also disclose personal information to law enforcement agencies, governmental and supervisory authorities. This personal information may be used for preventing, preparing for or engaging in dispute resolution, legal proceedings and to protect us, our employees and the public against injury, liability, fraud, bribery or abuse. We may use this personal information also for complying with legal obligations.
  • Also, Kraton may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use any personal information provided through the website in a manner that is consistent with this privacy statement. The legal basis for processing this data is the necessity to comply with a legal obligation or our legitimate interest.
  • We do not profile nor do we make use of any big data application.
  • We do not sell or rent your personal information to third parties.

Do we use cookies?

  • We use “cookie” technology on this website. A cookie contains information that is sent by a website and stored in your hard drive and temporary memory. You may change your cookie settings on your internet browser and/or our website or delete our cookies at any time. We use functional cookies to improve the content, functionality, performance and usability of our website. By using Sajari website search services, we use analytical cookies to monitor the aggregate usage by website visitors, the types of browsers used and the web traffic routing of our website visitors.
  • Google Analytics. This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on the use of Google Analytics and how it collects and processes data please see the section “How Google uses data when you use our partners' sites or apps”, located at https://policies.google.com/technologies/partner-sites.

Do we transfer your personal information to third parties?

We disclose personal information to certain third party service providers only if such disclosure is necessary for the purposes we describe in this privacy statement and then only if we are satisfied that it is legally permissible or required to provide the personal information. The third party service providers include, e.g., recruitment agencies, IT systems providers, compliance program administrators, distributors, marketing representatives, transport companies, insurance companies, financial consultants, professional advisers and law firms.

 

We may give access to personal information to certain designated colleagues working for affiliated companies of Kraton. We only do so for the purposes listed above. The data protection laws in the US and other countries might not provide a level of protection equivalent to the laws of the member states of the European Union and Iceland, Liechtenstein and Norway. Limited transfers of personal information to these companies are secured under a data transfer agreement based on the Standard Contractual Clauses approved by the European Commission, which is intended to ensure an adequate level of protection for the data kept at these entities.


We may also store personal information in the cloud. This means that on our behalf, cloud service providers store your personal information across various locations worldwide. We require our cloud service providers to take adequate organisational and technical measures to protect your personal information.    

How do we keep your personal information secure?

We maintain reasonable physical, technical, and organizational security measures to protect personal information against accidental or unlawful destruction, or accidental loss, alteration, unauthorized disclosure or access. We intend to keep personal information accurate and up-to-date. We also retain personal information no longer than is necessary to serve the purposes described in this privacy statement and taking into account specific legal requirements.

What are your rights?

You may at any time request to be informed of personal information that we process or have access to. If the personal information that we process contains inaccuracies or is incomplete, you may ask us to correct these inaccuracies or complement the personal information. These requests will be answered in a timely manner in accordance with applicable law. We will contact you and may ask you for additional information to verify your identity. In most cases, we will update the information as requested. In some cases, however, we may limit or deny your request if permitted or required by law or if we are unable to verify your identity. If you are not satisfied with the way we have responded to your request or if you do not agree with the processing of your personal information, you may file a complaint with the supervisory authority in your country of residence. 

 

You also have additional rights (subject to restrictions and exceptions):

  • The right to be forgotten. If such a request is granted, we will delete your data from our systems. We will inform third parties that process your data to do the same.
  • The right to restrict (also temporarily) the continued processing of personal information.
  • The right to have certain personal information transferred in a machine readable format.
  • You can also object to the processing of personal information for direct marketing purposes.
  • In so far the processing of your data is based on your consent, to withdraw your consent.

Links to other websites

Please be aware that this website contains links to other websites on the internet that are owned and operated by third parties. The information practices of those sites linked to this website is not covered by this privacy statement, and we are not responsible for the privacy policies or practices of third parties operating those websites. If you provide any information to third parties operating sites to which this website links, the rules (if any) of the linked website regarding the collection and use of your personal information will apply. We strongly suggest you review such third party's privacy policies before providing any data to them. These other websites may send their own cookies, collect data or solicit personal information. We cannot control this collection of information. You should contact these companies directly if you have any questions about their use of the information that they collect.

Contact

If you have a question or comment, please contact us at dataprivacy@kraton.com or in writing to: Kraton Polymers Nederland B.V., attn: Global Privacy Officer, Transistorstraat 16, 1322 CE Almere, The Netherlands.

Changes to this privacy statement

We reserve the right to modify this privacy statement and any related business practices by posting the updated text and the updated effective date on this website.


This privacy statement was last updated on July 11, 2018.